Information, Instruction and Adequate Training for Motor Vehicle Repair

Our “Commercial Vehicle Workshop Safety Insight” is specific to “Information, Instruction and Adequate Training”.

Anyone who works within your commercial vehicle operation needs to know how to work safely in and around their working environment. This includes all areas within the commercial vehicle dealership; customer sites and roadside assistance. You must provide clear information, instruction and training to your employees.

Insight 1 - Your health and safety management system is driven by your employees. Your employees within your business form the health and safety culture as a result of the information, instruction and training they are given. It is important to get your information, instruction and training process correct from the out-set. When employing new recruits, you must ensure they understand the importance of health and safety within your commercial vehicle operation. New recruits will need basic induction training on how to work safely within your operation. You must ensure they receive the correct safety training that is specific to their job roles.

Insight 2 - You must also ensure that any employees who may change jobs internally or take on extra responsibilities are made aware of any new health and safety responsibilities. Where any new health and safety responsibilities arise from the change of job, it is important that you ensure the employees receive the correct information, instruction and training to address these.

Insight 3 - You must also ensure that you clearly match the correct job roles to the correct health and safety competences your employees need to carry out their work safely. Once you have clearly identified the correct competences to each job role you must ensure all employees receive the correct training to ensure they are competent to perform their role. For example, the health and safety competences of a commercial vehicle technician will differ to a parts advisor.

Insight 4 - Finally, you must have a robust process in place for capturing any refresher training for all employees. The process could include a training matrix showing compliance of information, instruction and training that is linked to a calendar that shows expiry dates of the training.

If you require further assistance specific to “Information, instruction and adequate training” feel free to contact a member of the Inspire team today via info@inspirehsqe.com or visit www.inspirehsqe.com